Optimizing Success with BHA205: Delving into Rooms Division Operations-II (Theory) – Unit 3: Unveiling Fabric Care Strategies
Unit 3: FABRIC CARE OPERATIONS
a) Linen Room:
Activities Performed:
Receiving and sorting linen from various departments.
Checking for damages and stains.
Recording linen inventory.
Sending soiled linen to the laundry.
Distributing clean linen to different departments.
Linen Exchange Procedures:
Regularly exchange linen based on set par levels.
Implement a first-in-first-out (FIFO) system to prevent aging of linen.
Inspect returned linen for damages or stains and document any issues.
Storage of Linen:
Store linen in a well-ventilated, clean, and organized manner.
Use shelves or racks to prevent direct contact with the floor.
Implement proper labeling for easy identification.
b) Laundry:
Types of Laundry:
Regular laundry for linens and uniforms.
Guest laundry services.
Specialized services like dry cleaning.
Services Offered in a Laundry:
Washing: Regular cleaning of linens.
Finishing: Ironing and folding of laundered items.
Dry Cleaning: Cleaning delicate fabrics without using water.
Stain Removal: Specialized treatment for stains.
Wash Cycle for Different Linen Items:
Adjust wash cycles based on fabric type, color, and degree of soiling.
Delicate items may require gentler cycles, while heavily soiled items may need a more rigorous wash.
Laundry Cycle in a Hotel:
Collection of soiled linen.
Transportation to the laundry.
Sorting and pre-treatment.
Washing and finishing.
Quality control checks.
Packaging and distribution.
Laundry Equipment and Machines:
Industrial washing machines.
Dryers.
Ironing and pressing machines.
Dry cleaning machines.
Folding machines.
Laundry Agents (Any Five Brands):
Tide Professional.
Ecolab.
Clax.
Diversey.
Seitz.
International Laundry Symbols:
Understanding symbols for washing, bleaching, drying, ironing, and dry cleaning.
Guest Laundry & Guest Laundry Cycle with Formats:
Offer self-service or hotel-assisted guest laundry options.
Guest Laundry Cycle: Collection, labeling, washing, finishing, packaging, and return.
Fabric care operations are critical to maintaining a high standard of cleanliness and presentation in a hotel. Effective management of linen and laundry services ensures guest satisfaction and contributes to the overall success of the establishment.